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General sale and cancellation conditions

Réseau Ovation inc. web sales system dedicated to Cavalia (hereafter named “Web site”) is provided under your assent to the policies described hereafter. By using the Web site, you signify your assent to all these terms, conditions and policies, and this constitutes the integral agreement between you and Cavalia International Entertainment. This agreement cancelled all the previous communication.

Parts:

This contract is between you and Cavalia International Entertainment.
These terms of use are divided in two parts:

Using policies and cancellations policies:
Please read carefully all the information indicated below to know all the details about the using policies of Cavalia website.

1.1 GENERAL TERMS
As customer you declare that you are at least 18 years of age and able to assent these terms of use. If need is, you supervise the minor using this web site with your name or your account. The access to the information or some other functionalities on this Web site may be refused to you by Cavalia if there is an illegal, prohibited, excessive or abusive use.

1.2 Prices
Only the prices listed are available with this purchase type.
You must fill all the fields into the reservation form. The Internet reservations are available only with a valid credit card. You must indicate your name as it appears on the credit card.

1.3 Approval
Each reservation is subjected to the approval of Cavalia and the credit card supplier financial institutions.

1.4 Exchange, refund or cancellation

Unless the show you have purchased a ticket for has been cancelled or rescheduled, or there are legal requirements that provide otherwise (including, without limitation those of the Australian Consumer Law), tickets cannot be refunded.You must also respect all COVID-19 regulations specified by public health officials. 

 

Ticket exchanges are valid up to 7 days before the show date.

 

If a refund or exchange is made, Cavalia may, to the extent permitted by law, retain any fee it has charged.

 

If a show is rescheduled, you will be offered equivalent seats at the rescheduled show. If you are unable to attend the rescheduled show or a show is cancelled entirely, you are entitled to a refund of the face value of the tickets and the per ticket service charge. However, once a show has taken place there is generally no right to a refund or exchange. Please contact us for exact instructions if a show is cancelled or rescheduled.

 

1.5 Utilisation restricted for personal use only
This web site is available for personal use only. You are not authorized to use this Web site for commercial issue. Also, you are not authorized to modify, copy, transfer, give or sell software, information, products or services obtained with this Web site. You are not authorized to create other product or a derivative product of this Web site.

1.6 LIABILITY DISCLAIMER
The products, the information, the software and the services published on this Web site may be modified constantly and may contain inaccuracies.  Cavalia International Entertainment, members of their group, subsidiaries and their direct suppliers do not guarantee the accuracy and also disclaim all liability for any inaccuracies or error about the information, software, products and services shown on this Web site. Cavalia International Entertainment is not responsible and may not be responsible of any damages linked in particular, but not only to it, to electricity breakdown, software error, internet network problem, or any other service of reservation.

1.7 Copyright
All contents and software of Cavalia website belong to Réseau Ovation inc. © Réseau Ovation, 193, rue Lindsay, bureau 202, Drummondville (Québec) Canada J2C 1N8. All rights reserved. The copy of this software to any other place or server is totally prohibited. This Web site may contain other company names, products, presentation or description. This information may be the trademarks of their owners.

1.8 Variance
In the case of variance between information confirmed at the reservation and the registered information in the central server or any other system, the information judged correct will be those registered in the Ovation central server.

If you have any question regarding our policies, you can contact us at this address:

Cavalia International Entertainment

145 Pine Haven Shores Road, suite 1121

Shelburne, Vermont

USA 05482-7703

contactus@cavalia.net

Last update : September 20th, 2021